You Already Care. Now Get the Training to Back It Up.

Caregiving and end-of-life work demand real knowledge, but most training is either too clinical to finish or too vague to use. You're left filling the gaps on your own, often under pressure.

At Compassion Crossing Academy, each self-paced class cuts straight to what matters. Whether you're a nurse, CNA, social worker, death doula, or family caregiver, you'll find focused, video-based courses on hospice care, dementia, VSED, ethics, documentation, and more. Start any time, finish at your pace, and leave with skills you can actually use.

Courses

  • $25

Business 101 for Death Doulas

  • Course
  • 16 Lessons
  • Includes 5 private spaces

Just starting a death doula business? Discover how to select a suitable business structure, introduce your services with basic marketing, determine initial hourly rates and simple packages, and monitor income and expenses using Excel. Comes with beginner-friendly templates to help you take your first confident steps.

Includes 5 private spaces

  • Referral Needs
  • Mentorship Needs
  • After Death
  • MAiD
  • Death Doula

  • $25

Caregiver Documentation: Writing HIPAA-Compliant Notes

  • Course
  • 10 Lessons
  • Includes 2 private spaces

Clear visit notes safeguard clients, teams, and your reputation. Discover how caregivers and end-of-life doulas can create HIPAA-compliant documentation that is accurate, respectful, and thorough. Understand what details to include, which language to avoid, and how to document each visit to ensure safe and coordinated care.

Includes 2 private spaces

  • Death Doula
  • Caregiving

  • $50

Caregivers: Recognizing Symptoms and Communicating with Healthcare Teams

  • Course
  • 7 Lessons
  • Includes 1 private space

As a caregiver, you are usually the first to notice changes. This course teaches you to identify common symptoms, describe what you observe using simple and clear language, and communicate concerns effectively to nurses and healthcare providers. It helps you become a confident advocate and keen observer, without taking on a clinical role, ensuring your clients receive prompt and appropriate care.

Includes 1 private space

  • Caregiving

  • $89.95

Clinical Assessment of Hospice Plateaus: Detecting Decline in Terminal Patients

  • Course
  • 8 Lessons
  • Includes 1 additional product
  • Includes 1 private space

Terminal hospice patients can appear unchanged, putting them at risk for inappropriate discharge. Subtle decline is easy to miss and hard to capture in notes. This course teaches a detective-style clinical approach to finding decline within plateaus and clearly documenting ongoing hospice eligibility.

Includes 1 private space

  • Mentorship Needs

  • $89.95

Continuous Care in Hospice: Clinical Decision-Making for CMS Compliance

  • Course
  • 11 Lessons
  • Includes 2 private spaces

Decisions about continuous care can seem risky and confusing. Mistakes may lead to denials, audits, or unnecessary hospital stays. This guide assists hospice clinicians in assessing eligibility, coordinating staffing, meticulously documenting hours for CMS compliance, and making confident, continuous care choices.

Includes 2 private spaces

  • Mentorship Needs
  • Hospice Care

  • $25

Dementia Care and Hospice Timing: A Guide for Death Doulas

  • Course
  • 4 Lessons
  • Includes 2 private spaces

Explore how death doulas can assist families living with dementia through validation therapy and gentle education about hospice timing. Find ways to identify when hospice might be beneficial, provide compassionate guidance, and offer comfort and clarity to caregivers during tough decisions and transitions.

Includes 2 private spaces

  • Hospice Care
  • Dementia

  • $25

Dementia Home Preparation: Creating a Safe, Comfortable Living Space

  • Course
  • 2 Lessons
  • Includes 1 private space

Dementia affects how individuals think, move, and perceive risks in the home. This class provides straightforward, practical guidance to enhance safety and comfort in living spaces at any stage—early, middle, or urgent. Discover how to modify rooms, routines, and settings to help your loved one maintain safety, independence, and dignity.

Includes 1 private space

  • Dementia

  • $25

HIPAA Compliance for Death Doulas

  • Course
  • 5 Lessons
  • Includes 5 private spaces

As a death doula, you provide support during life’s most fragile moments. Discover how privacy laws influence non-medical end-of-life work, what information is shareable, how to secure client records, and methods to uphold dignity and confidentiality through compassionate, ethical practices.

Includes 5 private spaces

  • Referral Needs
  • Mentorship Needs
  • After Death
  • MAiD
  • Death Doula

  • $25

Healthcare Ethics: Honoring Autonomy, Ensuring Accountability

  • Course
  • 3 Lessons

Develop ethical decision-making skills for nurses, death doulas, social workers, and caregivers by understanding when advance directives are applicable, managing medical power of attorney, identifying mandated reporting responsibilities, respecting scope-of-practice boundaries, and applying practical ethical reasoning in real end-of-life scenarios.

  • $25

Hospice Eligibility and Referral: A Guide for Death Doulas and Healthcare Teams

  • Course
  • 5 Lessons
  • Includes 6 private spaces

Recognize when it's appropriate to recommend hospice by observing shifts in comfort, ability, and needs. Practice engaging in sincere conversations with families or designated decision-makers, and utilize straightforward record-keeping and communication strategies to facilitate well-considered, timely hospice referrals.

Includes 6 private spaces

  • Referral Needs
  • Mentorship Needs
  • After Death
  • MAiD
  • Death Doula

  • $89.95

Hospice GIP: Clinical Judgment and Documentation Framework for Nurses

  • Course
  • 6 Lessons
  • Includes 2 private spaces

GIP criteria and documentation can be unclear to hospice nurses. Misclassified crises or inadequate notes can lead to audits and denials. This training builds clinical judgment, SBAR skills, and audit-resistant documentation, enabling nurses to apply Medicare GIP criteria and distinguish true symptom crises from social or placement issues.

Includes 2 private spaces

  • Mentorship Needs
  • Hospice Care

  • $89.95

Hospice Prognosis Guide for Clinicians: Assessing Terminal Illness and Communicating Prognosis

  • Course
  • 2 Lessons
  • Includes 2 private spaces

Hospice clinicians often find it challenging to estimate prognosis accurately and communicate it clearly to families, which can undermine trust and hinder care planning. This evidence-based guide offers a velocity-of-change framework, practical assessment tools, and compassionate communication strategies to support effective end-of-life discussions.

Includes 2 private spaces

  • Mentorship Needs
  • Hospice Care

  • $240

Hospice Survey Readiness: Clinical and Compliance Training for Teams

  • Course
  • 27 Lessons
  • Includes 3 private spaces

Many hospice teams believe they are prepared for surveys without concrete evidence. However, state Department of Health visits, CAHPS scores, and Medicare audits may uncover significant deficiencies. This 6- to 8-hour self-paced course enhances understanding of regulations, clinical protocols, care coordination, and audit preparedness, equipping your hospice team to confidently handle any survey.

Includes 3 private spaces

  • Mentorship Needs
  • Referral Needs
  • Hospice Care

  • $50

Hospice and Palliative Care: A Guide for Caregivers and Frontline Staff

  • Course
  • 12 Lessons
  • Includes 3 private spaces

Hospice and palliative care can be confusing for caregivers. Learn the key differences, when to ask your manager about referrals, common disease patterns and safety risks, and when to contact hospice quickly. Understand the stages of dying, offer calm, compassionate support, and care for your own grief and emotions.

Includes 3 private spaces

  • Caregiving
  • Palliative Care
  • Hospice Care

  • $50

Infection Control and Safety Protocols for Caregivers

  • Course
  • 8 Lessons

Immunocompromised clients depend on your protection. This course covers effective hand hygiene, PPE use, and universal precautions for both home and facility care. It helps you identify situations requiring urgent medical attention and guides you in creating a straightforward, personalized infection control plan to ensure each visit prioritizes client safety.

  • $25

Intake for Death Doulas: Starting Well, Deciding Clearly

  • Course
  • 10 Lessons
  • Includes 5 private spaces

Learn best practices for death doula intake, including free consultations, on-site or remote visits, safety checks for in-home work, and clear guidelines for accepting or declining cases. Ensure signed contracts and deposits for approved clients so you can begin each relationship with clarity and confidence.

Includes 5 private spaces

  • Referral Needs
  • Mentorship Needs
  • After Death
  • MAiD
  • Death Doula

  • $50

Managing Combative Patients: A Caregiver’s Guide to De-escalation and Safety

  • Course
  • 4 Lessons
  • Includes 1 private space

Combative behavior can be intimidating and overwhelming. This training provides caregivers, death doulas, and frontline staff with calm, step-by-step strategies to de-escalate tension, ensure everyone’s safety, and recognize when to seek help. Learn language and routines that minimize risk while maintaining dignity for clients and teams.

Includes 1 private space

  • Caregiving

  • $25

Palliative Care vs. Hospice: A Guide for End-of-Life Advocates

  • Course
  • 5 Lessons
  • Includes 2 private spaces

Learn about palliative care and how it differs from hospice. Understand which conditions benefit from early intervention, how these services support families over time, and how to confidently discuss options to help loved ones access the appropriate support at the right time.

Includes 2 private spaces

  • Palliative Care
  • Hospice Care

  • $25

Professional Boundaries and Self-Care for Death Doulas

  • Course
  • 6 Lessons
  • Includes 5 private spaces

Death doulas encounter distinct emotional challenges. Discover how to establish healthy boundaries without feeling guilty, recognize early indicators of burnout, and develop self-care routines that suit your life. Leave with practical scripts, strategies for coping with anticipatory grief, and a practical plan to support your work.

Includes 5 private spaces

  • Referral Needs
  • Mentorship Needs
  • After Death
  • MAiD
  • Death Doula

  • $25

Supporting the Transition from Palliative Care to Hospice

  • Course
  • 6 Lessons
  • Includes 2 private spaces

Learn to identify when hospice could meet your clients’ needs, support families emotionally with compassion, and navigate end-of-life choices thoughtfully. Understand the logistics of transitioning to hospice, find gentle approaches to ease hesitancy, and develop strategies to coordinate teams while maintaining trusting relationships.

Includes 2 private spaces

  • Palliative Care
  • Hospice Care

  • $50

Trauma-Informed Care: Compassionate Practice for Caregivers and Clinicians

  • Course
  • 8 Lessons

Many clients bring trauma into their healthcare experiences. Explore trauma-informed care principles through real-life scenarios, from calming agitation to addressing distress. Develop skills to prevent re-traumatization, incorporate grounding techniques, recognize your own stress, and shift from simply managing behavior to offering genuine, compassionate support.

  • $25

Understanding Death and Dying: A Compassionate Guide for Death Doulas

  • Course
  • 10 Lessons
  • Includes 1 private space

Death is a natural aspect of life, but it frequently appears mysterious and frightening. This compassionate class guides death doulas in understanding the dying process, alleviating fears, and knowing what to anticipate. Acquire language and insight to better support loved ones—and yourself—during this sacred time with increased calm and confidence.

Includes 1 private space

  • Death Doula

  • $50

Validation Therapy: From Theory to Everyday Care

  • Course
  • 3 Lessons
  • Includes 1 private space

Many interactions with distressed individuals often seem confusing and tense. This course guides you to recognize the underlying emotional needs behind their behaviors and respond with a calm, supportive presence. Discover why Naomi Feil created validation therapy, how to apply it in daily situations, when to consider alternative approaches, and how to transform challenging moments into meaningful connections.

Includes 1 private space

  • Caregiving

  • $300

Value-Based Advance Care Planning: Creating Your Signature Client Product

  • Course
  • 50 Lessons
  • Includes 3 private spaces

Create a tangible advance care planning (ACP) tool that clients can hold, read, and actively use. This course guides death doulas, nurses, and social workers through every step of designing a personalized ACP product, which includes a client agenda, an internal checklist, a values worksheet, and decision aids tailored to values to support more meaningful ACP conversations.

Includes 3 private spaces

  • Referral Needs
  • Mentorship Needs
  • Advance Care Planning

  • $25

Voluntarily Stopping Eating and Drinking (VSED): Informed Consent, Ethics, and Foundations

  • Course
  • 8 Lessons
  • Includes 2 private spaces

VSED presents complex decisions for families, caregivers, doulas, nurses, and hospice providers. This class provides straightforward guidance on obtaining informed consent, understanding roles and boundaries, essential planning, and recognizing when to seek experienced support, enabling you to act with compassion, safety, and confidence while safeguarding all parties.

Includes 2 private spaces

  • After Death
  • VSED

  • $25

Voluntarily Stopping Eating and Drinking (VSED): The Journey of Choosing to Die by Fasting

  • Course
  • 14 Lessons
  • Includes 2 private spaces

VSED can be an emotionally challenging and confusing experience for all involved. This course guides families, caregivers, doulas, nurses, and hospice clinicians in understanding the process and providing consistent, compassionate support. It covers assessment, comfort-centered care, family communication, and important ethical issues during the VSED journey.

Includes 2 private spaces

  • After Death
  • VSED

Compassion Crossing, LLC

Educational articles alongside access to helpful health and life navigation support services.

Book and Book Series

Books on caregiver support, hospice training, holistic nurse education, and end-of-life advocacy authored by Peter M. Abraham, BSN, RN.

Schedule a 30-minute conversation

Set up a call or an online meeting to discuss your needs and answer any questions you may have about our products and courses.